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Mystery shopping
Results: 364

#	Item
351	In focus Partnering with consumers Secret shopper Brisbane Private Hospital planted a fake patient to test and improve its admission processes Add to Reading List Source URL: www.apha.org.au Language: English - Date: 2014-04-14 01:22:40 Medical terms Marketing Mystery shopping Surveillance Patient Medicine Nursing Health
352	SELF STORAGE INCREASING REVENUES THROUGH INNOVATION Can it be a coincidence that our clients consistently win awards for “best in customer service & management”? MYSTERY SHOPPING IN SELF-STORAGE FACILITIES Since the Add to Reading List Source URL: www.espshop.com Language: English - Date: 2011-01-29 23:07:23 Sales Mystery shopping Surveillance Selling Customer service Online shopping Incentive Benchmarking Business Marketing Customer experience management
353	BANKING INCREASING REVENUES THROUGH INNOVATION FIRST ELEMENT OF PROFITABILITY Keep Your Existing Customers It costs six times more to find a new depositor compared with an existing one. That is why customer service is so Add to Reading List Source URL: www.espshop.com Language: English - Date: 2011-01-29 23:05:44 Strategic management Mystery shopping Surveillance Benchmarking Customer service Call centre Marketing Customer experience management Business
354	Matkailualan selvitysten julkistamistilaisuus[removed]Meriturva, Lohja Mystery Shopping selvitys: Raasepori ja Hanko Add to Reading List Source URL: www.luako.fi Language: Finnish - Date: 2009-11-26 04:22:23
355	AKO Länsi-Uusimaa Mystery Shopping Matkailualan selvitysten julkistamistilaisuus[removed]Janne Myyry TNS-Gallup Oy Mitä tehtiin? Add to Reading List Source URL: www.luako.fi Language: Finnish - Date: 2009-11-26 04:23:12
356	Fact Sheets for Retailers Add to Reading List Source URL: www.redhotcurry.com Language: English - Date: 2008-10-09 06:50:51 Electronic commerce Consumer behaviour Customer service Online shopping Retail Loyalty business model Customer satisfaction Mystery shopping ECRM Marketing Business Customer experience management
357	Two Essential Lenses on the Customer Experience: VOC Surveys & Mystery Shops Add to Reading List Source URL: www.bestmark.com Language: English - Date: 2009-09-04 11:16:26 Customer experience management Management Product management Customer satisfaction Customer experience Mystery shopping Net Promoter Voice of the customer Loyalty business model Marketing Business Consumer behaviour
358	Mystery Shopping Scams May Target New College Grads Add to Reading List Source URL: career.clemson.edu Language: English - Date: 2013-03-27 14:17:21 Surveillance Federal Trade Commission Bank Business Law Marketing Consumer protection Mystery shopping
359	Since our inception in 1986, BestMark has helped leading companies strategically measure and manage their service delivery systems and close the gap between the promise of service excellence and its actual delivery. Toda Add to Reading List Source URL: www.bestmark.com Language: English - Date: 2012-11-30 15:42:34 Customer experience Customer satisfaction Mystery shopping Customer service Loyalty business model Customer intelligence Foresee Results Marketing Customer experience management Business
360	Creating an Effective Mystery Shopping Program Best Practices Add to Reading List Source URL: www.bestmark.com Language: English - Date: 2012-11-30 15:43:02 Mystery shopping Surveillance Electronic commerce Supply chain management Online shopping Shopping Shopper marketing Personal shopper Marketing Retailing Business

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